|   One of North Carolina A&T’s sharpest points of academic  focus over the past eight years has been a wide-ranging collection of  initiatives and metrics summarized under the heading of “student success.” They can be as disparate as creating living-learning residence halls or measuring undergraduate degree efficiency, but as those who work in this area know, the fabric of student success is made of many diverse threads woven into a strong, supportive environment. That focus led to significant progress in enrollment,  retention and graduation rates. But the COVID pandemic and the unprecedented pressures it put on in-person instruction, online education and, for many, medical needs interrupted that trendline from 2020-22. The good news today is that we are seeing a strong comeback  in student success measures across academic programs. In several important  instances, we are not only seeing a solid uptick, but outcomes that surpass  pre-COVID success.  Retention of first-year students, for instance, has jumped  from 74% during the worst days of the pandemic now to 80%. The completion rate  for courses in our general education curriculum increased by 10%, from 71% to 81%.  The four-year graduation rate is up for all students, but perhaps most notably, more  than 6% for male students, who continue to trail their female peers in  virtually all measures throughout academia.   A&T’s success in these areas is not the result of any  single effort, but of numerous strategies that, taken together, surpass the sum  of the individual parts. One that bears mentioning here is the quality  enhancement plan or QEP we put in place as part of the university’s  accreditation affirmation in 2021.  QEP: Toward Enhanced Achievement in Mathematics recognizes that general education math courses represent the single greatest academic challenge facing our undergrads. It has created a network of free  in-person and online math tutoring plus a range of testing and continuous  instructional support through the web-based ALEKS PPL program. Students are  taking advantage of those supports, and their performance is showing up in  improved measures across multiple categories. Earlier this fall, A&T also opened a new University  Student Success Office that is bringing together the growing portfolio of  success initiatives under a holistic, service-oriented banner. The USSO not  only includes specific academic performance programs, but recognizes the  significance of mental and emotional health in individual success. It also  incorporates development programming designed to help students prepare for the  professional lives. North Carolina A&T’s new strategic plan, approved  earlier this year, sets ambitious new goals for student success. Through the  thoughtful, creative efforts described above, we are working not only to reach  but exceed them.
 - Chancellor Harold L. Martin Sr.
  Student performance in mathematics coursework is helping to fuel student success in multiple areas.
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